Store Policies
Customer Care
At Zen Lab Creations, we are committed to providing our customers with the best possible shopping experience. Our customer care policy is designed to ensure that all our customers feel confident and satisfied with their purchases. Here are our key policies:
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Quality Guarantee - We stand behind the quality of our products and are committed to ensuring that every item meets our high standards.
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No Returns - If for any reason you are not completely satisfied with your purchase, please contact us. Simply contact us as soon as you receive your order to initiate the return process.
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Fast Shipping - We strive to process and ship all orders within 3-10 business days, so you can receive your items as quickly as possible.
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Responsive Customer Service - Our friendly and knowledgeable customer service team is always available to answer any questions or concerns you may have about our products or policies.
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Secure Payment - We use industry-leading encryption and security protocols to ensure that your personal and payment information is always safe and secure.
Thank you for choosing Zen Lab Creations. We appreciate your business and are committed to providing you with exceptional products and service.
Privacy & Safety
At Zen Lab Creations, we take the privacy and safety of our users seriously. We understand the importance of safeguarding your personal information and have implemented measures to ensure its protection.
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Collection and Use of Personal Information: We collect personal information such as name, email address, and shipping address when you make a purchase on our website. This information is necessary to process and fulfill your order. We do not sell, rent or share your personal information with third-party companies for marketing purposes.
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Payment Processing: To verify payment, we use third-party banking services. We do not store or have access to your credit card information. All payment information is encrypted and transmitted securely.
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Contacting Users: After a successful purchase, we may contact you via email to confirm your order or provide you with updates on its status. We may also contact you to request feedback on our products or services. If you prefer not to receive such communications, you may opt-out at any time.
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Data Security: We have implemented various measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security protocols and technology to safeguard your data.
By using our website, you agree to our privacy and safety policy. We reserve the right to modify our policy at any time, and any changes will be reflected on this page. If you have any questions or concerns regarding our policy, please contact us.
Wholesale Inquiries
Thank you for your interest in Zen Lab Creations products! We appreciate your enthusiasm and would love to explore the possibility of a wholesale partnership.
At Zen Lab Creations, we pride ourselves on creating high-quality products that are both aesthetically pleasing and functional. Our product line includes [insert product categories] and we are always looking to expand our offerings.
If you are interested in becoming a wholesale partner, please fill out the contact form on our Wholesale page with the following information:
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Your company name and location
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Your contact information (name, email, phone number)
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Which products you are interested in carrying
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The quantity of products you are looking to purchase
Once we receive your inquiry, we will review your information and get back to you within [insert timeframe] with our wholesale pricing and terms.
Please note that we have a minimum order requirement for wholesale purchases. We also reserve the right to refuse any wholesale inquiries that do not align with our brand values.
Thank you again for your interest in Zen Lab Creations products. We look forward to the possibility of working with you and growing our businesses together!
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments